Getting Naked (Free read online) By Patrick Lencioni – TXT & Kindle eBook

Patrick Lencioni Å 9 Summary

Th and presents concrete steps for putting it to work in any organization The story follows a small consulting firm Lighthouse Partners which often beats out big name competitors for top clients One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clientsOffers a key resource for gaining. This was a well written and easy to consume book A refreshing narrative for a self help sales book

Free download Getting Naked

Getting Naked

Competitive advantage in tough times Shows why the uality of vulnerability is so important in business Includes ideas for inspiring customer and client loyalty Written by the highly successful consultant and business writer Patrick Lencioni This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive ed. Probably one of the best books on management consulting that I ve read to date Written as a fable and citing Lencioni s own strategies for consulting this book is a page turner I blame the author for making me lose sleep the night I decided to pick this up because I could not put it down I had to get to the end of the book and it was the very early hours of the morning before I finally conceded I needed sleep Easy to understand principles maybe not so easy to Implement unless you re willing to put aside your ego and sales face when you re working with clients HIGHLY RECOMMENDED

Read é E-book, or Kindle E-pub Å Patrick Lencioni

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable He explains the theory of vulnerability in dep. Getting Naked is a metaphor advanced in a new book by the prolific and insightful Patrick Lencioni about how to build a culture of client service excellence by helping people shed their fears baggage and ego in any business for which dealing with clients is a driver of successThe book which takes the form of an accessible if sometimes contrived first person story focuses on the fears that effect all of us in client service oriented business Fear of losing the business which often causes us to avoid doing the difficult things that engender greater loyalty and trust with the people we re trying to serve Fear of being embarrassed which keeps us from sharing original ideas and being truthful about ourselves and Fear of feeling inferior which is about preserving our sense of importance and social standing relative to a client and which interferes with the ability of a firm to truly put it s clients interests firstThe book goes on to describe a set of cultural values and attitudes that organizations effective in overcoming these fears seem to adhere toAlways consult instead of sellGive away the businessTell the kind truthEnter the dangerAsk dumb uestionsMake dumb suggestionsCelebrate your mistakesTake a bullet for the clientMake everything about the clientHonor the client s workDo the dirty workAdmit your weaknesses and limitationsSeems like motherhood and apple pie stuff I know but Lencioni does a good job translating each of these ideas into real world examples things we ve all done from time to time that interfere with our ability to be truly excellent service providersAmong my faves was a story about a client meeting where a senior executive steps on a subordinate in a way that makes the whole room uncomfortable Lencioni s main character watches in horror as someone on the new team he s inherited after an acuisition stops the meeting to ask I m sorry but I think it s time we dealt with something because I don t think we re going to make this strategy work if we don t The room was uiet although I m pretty sure they had no idea what Amy was about to do Mikey I m sure you mean well She paused long enough for the room to reach a completely new level of silence and for Mikey to raise her eyebrows But when you approach every issue with such she searched for the right word negativity it s a real buzz kill for the team After the initial turbulence support for the consultant grows slow clap you get the pictureI found the book practical and easy and am now in the process of buying a copy for the whole client services team at Holland Mark


10 thoughts on “Getting Naked

  1. says:

    Getting Naked is a metaphor advanced in a new book by the prolific and insightful Patrick Lencioni about how to build a culture of client service excellence by helping people shed their fears baggage and ego in any business for which dealing with clients is a driver of successThe book which takes the form of an accessibl

  2. says:

    Not much new here Once again a fable to fill enough pages to sell a book If you are a busy business person just read the last 20 pages

  3. says:

    Just finished Getting Naked Ha I definitely learned some new ways to approach my business It is a very fast read Resist operating from a fear of losing business feeling inferior or being embarrassed and instead just serve and give to the clientTo Get Naked in BusinessAlways Consult instead of Sell Don't be afraid of losing the businessGive Away the Business Just serve and give people what they needTell the Kind Truth Give the dir

  4. says:

    Read this afternoon feeling as though I was playing hooky from my real consulting work but it was just what I needed to read as a consultant and business owner Between readings I pitched the first phase of a potentially long term project with a client I'm delighted to work with so there's thatThe Three Fears#1 Fear of losing the business#2 Fear of being embarrassed#3 Fear of feeling inferiorThe principles of naked serviceAlways c

  5. says:

    Our agency has recently moved to an Account ManagementProject Management model for account service Instead of tiers within the account service structure we now have people who focus on the business needs partnered with those focused on the operational work needed to produce outstanding marketing materials for our client In an effo

  6. says:

    This was a well written and easy to consume book A refreshing narrative for a self help sales book

  7. says:

    I read this book in 3 days I don’t read any book in 3 daysLencioni has a very uniue way of communicating his philosophy about how service providers of all types can better sell to and serve their clients The first 80% of the books is a fable about a consultant struggling to understand and then relate back to his management how a smaller competitor seems to beat him and his larger firm in every head to head deal Only a

  8. says:

    Coming from a consulting background in the middle east I can definitely relate to the book The book tells a fab

  9. says:

    Probably one of the best books on management consulting that I’ve read to date Written as a fable and citing L

  10. says:

    All consultants should read this one Short read really enjoyed it and it just confirms I’m with the right company

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